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Got questions?

We are an online platform that provides sexual and reproductive health services delivered through our own network of specialized physicians. If you have any questions visit our FAQ section or send us an email to info.re.you@gmail.com and we will get back to you shortly.

Frequently asked questions

Yes! Any medication purchased through Ease are prescribed using the same rules and medical standards as your family physician. Our medical professionals will only prescribe medication if it is safe to do so based on the information you provide us. We work with major retail pharmacies to dispense your medication so you can rest assured that your medication is coming from a reliable source.

We’ll also check in with you now and then to make sure you’re responding well to your medication. In the event that you’re experiencing any side effects or have any doubts, our customer and medical teams are available to answer your questions.

We are not a pharmacy, nor are we a licensed clinic. Ease is a digital health platform designed to make access to sexual and reproductive health services more convenient and affordable through the use of technology.

We work closely with licensed doctors, retail pharmacies and testing labs in order to make the process of attending consultations, obtaining medication, and getting tested as streamlined and convenient as possible.

There are two main differences among different brands of pills. The first is the number of pills per pack. Some pills contain only 21 active pills. This means that for 1 week a month, you won’t take any pills and start your next pack after the 7 days break. Other brands provide 28 pills (24 active pills and 4 placebo pills) which means you will take 1 pill every day of the month.

The second difference is hormonal dosage. While all combination pills contain the hormones estrogen and progestin, they have different dosage levels. Which dosage is best for you depends on your health history and your preferences e.g. if you want to skip your periods or not). We recommend first time users to sign up for a teleconsultation with one of our doctors as they will be able to help you find a brand that works for you.

Although many women are used to getting birth control through their doctor’s office, you can now get the same options online for less hassle. Ease offers extensive support to anyone exploring different birth control pill options, and free shipping once you decide which route you want to take.

Getting birth control online instead of in person has a number of benefits, including:

Convenience. With Ease, you can request a prescription whenever you want or need it, saving you any scheduling problems or time-consuming trips to the doctor’s office.

Accessibility. When visiting a doctor, you usually only have a few minutes to get all of your questions answered. The medical team here at Ease can answer whatever questions you might have, when you have them.

Savings. Getting your pills delivered straight to your door means saving money on transportation, parking, and the time you may need to take off work to see your doctor.

Getting your birth control online may feel like a leap, so feel free to contact a member of our team for further information.

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See a doctor and get birth control, emergency contraception & other health services delivered within 4 hours

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Interest-free installments on selected products. Learn more

3 interest-free installments with either debit or credit cards

We've partnered with hoolah to make things a little easier on the wallet. You can now get what you need first, and pay later

Get what you need and checkout with hoolah

Receive your items first, hoolah will pay us for you

Installments will be automatically deducted with no interest

How does it work?

Here's a step-by-step guide on how you can use hoolah.
For more information, please visit hoolah.co

1. Get the items you need

Select the items you want or need. No processing fees, credit checks or waiting time.

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2. Checkout as usual

Use hoolah as your payment option and we will help you divide the total amount into three interest-free installments.

3. Enter your details

Add your debit or credit card details for payment. The first installment will be deducted upon checkout.

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4. Automated installment deductions

Reminder emails will be sent before each due date and installments will be charged automatically.

Learn more about hoolah via their FAQ page or speak to a member of our customer care team if you have any questions

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